WIT seeks full-time education manager

Washington Improv Theater seeks a full-time education manager. Reporting to the education director, this position will administer and foster the growth of our educational programs, providing an excellent experience for students, instructors, audiences, and artists.

Please find the complete job description below. Women and people of color are especially encouraged to apply. Washington Improv Theater is an equal opportunity employer.

In order to apply, please fill out this form which includes uploads for a cover letter and a resume.

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Deadline to apply is 11 PM on Oct. 27, 2019. This is a full-time, salaried position that includes health and retirement benefits. Salary in the $40Ks.

Job Description

Major areas of responsibility include:

• Assist the Education Director in planning and management of the classes program
• Plan and manage Improv for All workshops program
• Help administer class and workshop enrollment
• Serve as the primary point of contact for students and manage communication for the classes program

Management

Help plan, budget, coordinate, staff, and implement WIT’s education programs: a year-round classes program for adults (currently approx. 3,200 registrations per year), the WIT workshop program, and WIT’s community outreach program Improv for All which includes free intro workshops in all 8 Wards of the city as well as ad hoc workshops in schools and for other partner organizations.

Responsibilities include:

• Assist in scheduling instructors, setup of necessary class roster files, and management of internal files related to classes. 
• Assist students in class registration, transfer, and cancellation using our classes registration platform
• Assist in classes planning based on retention models. Engage with students and teachers to ensure classes are scheduled that meet demand outside of normal retention rates.

Communication

• Serve as primary contact for all students and key venue contacts.
• Work with Operation Manager to track and administer class discount “rewards” for WIT’s volunteers.
• Manage the creation and promotion of Facebook events for the classes program
• Direct marketing of classes to current students based on tracking cohort progress through program

Additional responsibilities may include, but are not limited to:

• Collaborate with WIT staff and Board on strategy for WIT’s performance and organizational training programs.
• Collaborate in creating content for print or electronic collateral materials (e.g. postcards, brochures, emails).
• Assist with WIT’s fundraising activities as requested.
• Assist with other WIT programs and events.

Required Skills

The majority of the work will happen in Google Sheets, email, and Google Calendar.

• Comfortable tracking, entering, and managing data on spreadsheets on a daily basis.
• Careful attention to detail. Must communicate accurate information to a large number of students, teachers, and partners. 
• Comfortable organizing complex sets of tasks along flexible timelines. 
• Familiarity with a customer-centered approach to communication and planning.
• Skills in Adobe Creative Cloud, WordPress, or advanced spreadsheet functions a plus.